Frequently Asked Questions

  • Most common mistakes and problems

    • The file [...] can not be loaded, is corrupted or missing

    • The permissions of the voice server do not match those in the TSI

    • Call to undefined function bcadd()

    • stream_socket_client(): unable to connect to tcp://[...]:10011 (Connection refused): [...]

    • Icons are not imported / Error: The file [...] could not be written to

    • Only ".0" or nothing is displayed for the database version during installation

  • TSI Plesk extension

  • Tutorials

    • Update from version 1.1.6 to 1.2 Revelation

    • Installation instructions

    • Set up SMTP connection (from version 1.2.0.23)

    • How do I deactivate the detection of DDOS as well as high or critical server load and the associated messages in the module Simple Bots (from version 1.2.0.13)

  • General error handling

    • General guidelines for error and troubleshooting

    • The update fails (from version 1.2)

    • Simple Bot can not be started

    • After updating the Teamspeak interface does not work anymore (from version 1.2)

  • Questions about the license model

    • Non-Profit or Commercial Use? Which license do I need?

    • How can I extend my license?